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More by this author
Patterson, Kerry, 1946-
Subjects
Interpersonal communication
Interpersonal relations
Communication
Interpersonal relations
Communication
Interpersonal relations
Interpersonal communication
Interpersonal relations
Communication interpersonnelle.
Relations humaines.
Communication
Relations humaines.
Browse Catalog
by author:
Patterson, Kerry, 1946-
by title:
Crucial conversation...
MARC Display
Crucial conversations : tools for talking when stakes are high /
by
Patterson, Kerry, 1946-
McGraw-Hill, c2012.
Subjects
Interpersonal communication
Interpersonal relations
Communication
Interpersonal relations
Communication
Interpersonal relations
Interpersonal communication
Interpersonal relations
Communication interpersonnelle.
Relations humaines.
Communication
Relations humaines.
Series:
CSAF Reading List.
CSAF Reading List 2014.
Description:
xviii, 244 p. ; 24 cm.
Edition:
2nd ed.
Contents:
From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
Copy/Holding information
Location
Collection
Call No.
Vol
Status
Ramstein Library
Adult Nonfiction
153.6 PAT
0
Checked In
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Ramstein Library
Adult Nonfiction
153.6 PAT
0
Checked In
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Ramstein Library
Adult Nonfiction
CSAF 153.6 PAT
0
Checked In
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Vogelweh Library
Adult Nonfiction
153.6 PAT
0
Checked In
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Spangdahlem Base Library
Adult Nonfiction
153.6 PAT
0
Checked In
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Aviano Base Library
Adult Nonfiction
153.6 PAT
0
Checked In
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Lakenheath Library
Adult Nonfiction
1Sgt 153.6 PAT
0
Checked In
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Lakenheath Library
Adult Nonfiction
153.6 PAT
0
Checked In
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Mildenhall Library
Adult Nonfiction
153.6 PAT
0
Transit Hold
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Croughton Base Library
Adult Nonfiction
153.6 PAT
0
Checked In
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