Search 
 My Account 
   
BasicPowerHistory
Search:    Refine Search  
> You're searching: USAFE Libraries
 
Item Information
 HoldingsHoldings
 
 
 More by this author
 
  •  
  • Patterson, Kerry, 1946-
     
  •  
  • Grenny, Joseph.
     
  •  
  • Maxfield, David G., 1954-
     
  •  
  • McMillan, Ron.
     
  •  
  • Switzler, Al.
     
     Subjects
     
  •  
  • Interpersonal confrontation
     
  •  
  • Interpersonal communication
     
  •  
  • Interpersonal relations
     
  •  
  • Communication in management
     
  •  
  • Communication in organizations
     
  •  
  • Communication
     
  •  
  • Interpersonal relations
     
  •  
  • Interprofessional Relations
     
  •  
  • Social Behavior
     
  •  
  • Communication in management
     
  •  
  • Communication in organizations
     
  •  
  • Interpersonal communication
     
  •  
  • Interpersonal confrontation
     
  •  
  • Interpersonal relations
     
     Browse Catalog
      by author:
     
  •  
  •  Patterson, Kerry, 1946-
     
  •  
  •  Grenny, Joseph.
     
  •  
  •  Maxfield, David G., 1954-
     
  •  
  •  McMillan, Ron.
     
  •  
  •  Switzler, Al.
     
      by title:
     
  •  
  •  Crucial accountabili...
     
     
     
     MARC Display
    Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior /
    by Patterson, Kerry, 1946-, Grenny, Joseph., Maxfield, David G., 1954-, McMillan, Ron., Switzler, Al.
    McGraw-Hill, [2013]
    Subjects
  • Interpersonal confrontation
  •  
  • Interpersonal communication
  •  
  • Interpersonal relations
  •  
  • Communication in management
  •  
  • Communication in organizations
  •  
  • Communication
  •  
  • Interpersonal relations
  •  
  • Interprofessional Relations
  •  
  • Social Behavior
  •  
  • Communication in management
  •  
  • Communication in organizations
  •  
  • Interpersonal communication
  •  
  • Interpersonal confrontation
  •  
  • Interpersonal relations
  • Description: 
    xix, 275 pages : illustrations ; 23 cm
    Edition: 
    Second edition.
    Contents: 
    "First edition published as Crucial confrontations."
    Choose what and if : how to know what conversation to hold and if you should hold it -- Master my stories how to get your head right before opening your mouth -- Describe the gap : how to start an accountability conversation -- Make it easy : how to make keeping commitments (almost) painless -- Make it motivating : how to help others want to take action -- Stay focused and flexible : what to do when others get sidetracked, scream, or sulk -- Move to action : what to do after an accountability conversation -- Agree on a plan and follow up : how to gain commitment and move to action -- Put it all together : how to solve big, sticky, complicated problems -- The twelve "yeah-buts" : how to deal with the truly tough.
    Add to my list 
    Copy/Holding information
    LocationCollectionCall No.VolStatus 
    Ramstein LibraryAdult Nonfiction302 PAT0Checked InAdd Copy to MyList
    Incirlik Base LibraryAdult Nonfiction302 PAT0Checked InAdd Copy to MyList
    Incirlik Base LibraryAdult Nonfiction302 PAT0Checked InAdd Copy to MyList

    Format:HTMLPlain textDelimited
    Subject: 
    Email to:


    Horizon Information Portal 3.25_9382
     Powered by Dynix
    © 2001-2013 SirsiDynix All rights reserved.
    Horizon Information Portal